Return Policy for AIRSME

Thank you for shopping at AIRSME. We appreciate the trust you place in us and are committed to providing you with a satisfying shopping experience.

Returns

If you are not entirely satisfied with your purchase, we’re here to help. Please review our return policy below for information on how to return your item(s).

Eligibility for Returns

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. The return must be requested and the item must arrive at our office within 7 days of the purchase date.

Returns Process

Contact our customer service team at sales@airsme.com to initiate the return process. Please provide your order number, a detailed explanation of the reason for the return, and any supporting documentation (e.g., photos).

Our customer service team will review your request and provide you with instructions on how to return the item(s).

Pack the item(s) securely in the original packaging, and include a copy of the packing slip or order confirmation.

Ship the item(s) to the address provided by our customer service team. You are responsible for the cost of return shipping.

Return Refunds

Upon receiving and inspecting the returned item(s), we will notify you of the approval or rejection of your returned item(s). If approved, the refund will be processed to the original method of payment within 7 days.

Exchanges

If you wish to exchange an item for a different size, color, or product, please contact our customer service team. Exchanges are subject to product availability.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately for assistance. We will work with you to replace the item or issue a refund.

Contact Information

If you have any questions about our return policy, please contact us at sales@airsme.com

Refund Policy for AIRSME

Thank you for shopping at AIRSME. We value your trust and want to ensure you have a positive experience with our products and services.

Refund Eligibility

To be eligible for a refund, please make sure that:

The item(s) were purchased directly from airsme.com.

The item for refund is returned within 7 days of the original purchase date.

The item(s) are unused, in the same condition as received, and in their original packaging.

Refund Process

To request a refund, please follow these steps:

Contact our customer service team at sales@airsme.com within 7 days of your purchase. Provide your order number, a detailed reason for the refund request, and any supporting documentation if applicable.

Our customer service team will review your request and notify you of the approval or rejection of your refund.

If approved, we will process the refund to the original method of payment within 7 days.